By visiting our site and or purchasing AN ITEM from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
1. Terms and Conditions
This website is operated by HAUD. Throughout the site, the terms “we”, “us” and “our” refer to HAUD. HAUD provides the website haudstudio.com and offers clothing and accessories for sale. These Terms & Conditions shall apply in the latest version to all orders and contracts made by HAUD and the CUSTOMER (“CUSTOMER”), who either is a private person of full age (hereinafter "consumer"). No subsequent agreement in any way altering these Terms & Conditions shall be binding on HAUD unless made in writing and signed by an authorized officer of HAUD.
2. Important Advice
2.1 ALL goods on our website haudstudio.com are presented in a true-to-life manner to a large extent. Due to different settings or performances of screens or printers, the illustration can differ from the real appearance. The consistency cannot be guaranteed by HAUD.
2.2 The products as presented on the website can be out of stock or unavailable for other reasons or vary in price in individual cases. The presentation of goods on the website is A noN binding offer. Unless specified otherwise all mentioned prices are given in USD incl. shipping costs. Please note that if you order from outside of CANADA, import taxes and duties might apply that you have to settle within your country when item(s) are being shipped to.
2.3 All products are delivered with a packaging. The obligation for return does not apply, when the packaging has been ALTERED or damaged.
3. Delivery and Shipping POLICY
3.1 ALL ITEMS ordered within canada ARE SHIPPED THROUGH CANADA POST, and orders outside of canada are shipped through dhl. Unless otherwise agreed the shipping will be carried out to the address given by the customer. Once orders are sent a change of delivery address will no longer be possible, please make sure to fill out a correct address when checking out.
Periods of delivery are nonbinding, unless otherwise expressed. products are shipped WITHin 3 DAYS OF RECEIpt of PAYMENT. HAUD will not be held responsible for a delay in shipment caused by circumstances beyond the control of HAUD.
3.2 We use CANADA POST and dhl for delivery, and therefore are unable to deliver to APO/FPO addresses, as well as P.O. Boxes. We CANNOT GUARANTEE Saturday delivery.
PLEASE NOTE: Some countries may have restrictions on the receipt of specific items.
3.2.1 Shipments to addresses outside CANADA
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from haudstudio.com, you are the importer and must comply with all laws and regulations of the destination country.
3.3 All shipments will be carried out through CANADA POST and dhl. The terms and conditions of CANADA POST and dhl will apply additionally and can be called under WWW.CANADAPOST.CA and www.dhl.com respectively. Please note that we aim to dispatch all orders WITHIN 3 DAYS AFTER RECEIPT OF PAYMENT. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, HAUD is not responsible for any delays caused by weather conditions, international customs issues or any other circumstances beyond the control of HAUD.
3.4 If the customer has special requests concerning the type of shipment, e.g. express shipment, the additional costs shall be charged. The risk shall be transfered to the customer when the goods are transfered to a forwarder or carrier, in any case when they leave of the warehouse of HAUD.
4. Payment POLICY
Payments are accepted via credit/Debit cards, PAYPAL AND WIRE TRANSFERS.
All shipments are accompanied with an official invoice, AND the exact declared value of each item in USD will be publicly available on the package for tax reasons.
4.1 Credit/debit Card and paypal
CREDIT CARDS ARE DEBITED AT THE MOMENT THE ORDER IS PLACED. All credit and debit card information (numbers, expiry dates etc) will be handled with an encrypted protocol automatically to ensure that neither HAUD nor third party have access to this information.
4.2 PAYMENT BY WIRE TRANSFER
TO GET MORE INFO ON HOW TO MAKE A PAYMENT VIA BANK WIRE TRANSFER, please send us an email WITH A LIST OF ITEMS YOU WANT TO ORDER at: email@example.com. you WILL RECEIVE AN EMAIL CONTAINING HAUD’S ACCOUNT INFORMATION. POSSIBLE TRANSFER COSTS AS WELL AS BANK CHARGES SHALL BE BORNE BY THE CUSTOMER.
IT IS MANDATORY THAT THE CLIENT SENDs us A COPY OF THE BANK TRANSACTION WITHIN 48 HOURS OF RECEIVING THE BANK DETAILS FROM INFO@HAUDSTUDIO.COM, tHE items WILL THEN BE RESERVED FOR a maximum of 4 business days pending receipt of the payment in our account. THE items will be shipped to the customer ONCE THE FUNDS ARE confirmed IN our BANK ACCOUNT. if the payment is not received within 4 business days, we will proceed to remove the reservation placed on the item(s), at which point we will no longer be able to guarantee availability of said item(s).
HAUD PROCESSES IT PAYMENTS THROUGH STRIPE, THIS PLATFORM WORKS WITH THE SECURITY SOFTWARE SSL (SECURE SOCKET LAYER), WHICH IS BASED ON ASYMMETRICAL ENCRYPTION TO PREVENT MALPRACTICE OR DECEPTION OR COPYING OF CREDIT CARD INFORMATION DURING THE PURCHASE PROCESS. HOWEVER, HAUD WILL NOT BE HELD RESPONSIBLE IF any personal INFORMATION IS ACCESSED BY A THIRD PARTY NOT DUE TO NEGLIGENCE ON OUR PART
5. Rentention Of Title
All goods will remain our property until payment is received in full. In the case of a delay of payment over a period of more than 5 BUSINESS days, HAUD is entitled to terminate the contract and claim back the goods.
6. Warranty / Liability
7.1 Condition of the Goods
All instructions, designs, illustrations, technical data, weight -, measurement and performance specifications, which are contained in product folders, catalogues, circulars, announcements or price lists, have a purely informative character. We do not guarantee the correctness of these data.
HAUD will not be held responsible for any harm, damage or death caused by any service directly or indirectly provided by haudstudio.com or that is caused directly or indirectly by HAUD’S products, materials or personnel. Data communication over the internet cannot be ensured error free and/or at any time available after the present state of the art. Therefore we are not liable for the constant and continuous availability of our website. We are not responsible or liable for the availability and the content of third party’s websites reachable over hyperlinks from our website. The content of third party’s websites will not be appropriated by HAUD in any case.
YOU BEAR ALL RISKS OF LOSS AND DAMAGE TO THE PRODUCTS FROM THE TIME THE SAME HAVE CLEARED OUR FULFILLMENT HOUSE. DELIVERY IS DEEMED COMPLETE AND TITLE TO THE PRODUCTS PASSES TO YOU UPON ACCEPTANCE OF SHIPMENT BY A COMMON CARRIER.
We urge customers to not accept packages that are damaged, broken or seem to have been tampered with.
In such cases contact our customer care team at firstname.lastname@example.org for support.
We do not offer exchanges based on these accusations once the package has been signed for.
In the case of eventual complaints please contact us on: email@example.com
7. Returns & Exchange
7.1 Should you for any reason be unhappy with the delivered goods, you have the right to return them in exchange for any available size of that item within 7 days after delivery of the goods. refunds can also be INITIATED within a maximum of 7 days after delivery. please see our return/refund section for more information. The term begins with the receipt of the goods. All products are manufactured in super limited quantities, and as a result returns for exchanges will only be issued if requested sizes/color or product are in stock.
7.2 Carrier for Returns
the shipping costs of returning the items will be the responsibility of the customer . We RECOMMEND returns via DHL, alternatively, you can select A carrier of your choice. please contact us for return address and details at: firstname.lastname@example.org
7.3 Shipping of Exchanged Item
Shipping of EXCHANGED defective items will be covered by haud. The client will be responsible for the cost of shipping the new item(s) exchanged for reasons that are not due to defects. in either case, shipping of exchanged items will be done by canada post, and shipping cost must be received in full before we can dispatch the new item. To initiate the Return & Exchange process, please contact us AT email@example.com
8. Prohibited Use
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily.
The use of all offered services are permitted – if and so far technically possible and reasonable – without specification of any personal data or under specification of anonymized data or an alias.
The use of published postal addresses, telephone or fax numbers and email addresses for marketing purposes is prohibited, offenders sending unwanted spam messages will be punished.
10. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
10.1 The Terms & Conditions of HAUD will supersede any other general terms and conditions binding upon the client.
10.1.2. Eventual ineffectiveness of single provisions does not touch the effectiveness of the remaining provisions.
11. Governing Law
HAUD IS OPERATED AND ACTS UNDER CANADIAN LAW WITH THE LEGAL BUSINESS NAME HAUD DESIGN STUDIO. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ontario.
12. Contact Information
Questions about the Terms of Service should be sent to us at: firstname.lastname@example.org